Dealing with trolls is one of the costs of participating in social media. These are the folks who combine a strong opinion with a lack of knowledge. A handful of inflammatory and negative comments can neutralize dozens of positive ones. Here are the top twelve signs that you’re dealing with someone who lives under a …

Do you get a sinking feeling whenever a company or department meeting looms on the schedule? Could be you’re unwittingly falling victim to a meeting troll, and, luckily, Seth Godin has a simple field guide to finding them in the wild of the office. Remember, something is far easier to fight when you can see …